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Bank exchange rates

SimplyFinance Answers is a great place to start your research, but it is not a substitute for personalised, professional advice. Please review our Terms of Use or Sign Up to ask a question or comment on an existing question. If you would like to speak to an expert directly, use our Adviser Search to find an adviser in your area and contact them directly through SimplyFinance.

I just had a $ amount transferred into my (irish) euro account, when I checked the median exchange rate $/euro for the date of transfer, i find that i am "light" by around 2000 euro. I've not been able to get clarification from my (irish) bank yet, but, would it be normal for a high st bank to charge such exorbitant exchange rates. I would have thought they would charge only a couple of points to the upside of the median exchange rate.

tommyboyle 1 year ago
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Answers from Everyone (3) | Only Financial Advisors (2)
Expert Financial Adviser Answer
James Brooke
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answered 1 year ago
Unfortunately banks can charge pretty much what they want for foreign exchange (FX) transactions. It is therefore best to use a specialist foreign exchange broker for larger transactions.
Two FX brokers that I have used in the past are Ebury Partners, who will give you a personal service and where you can speak to someone on the phone, and Oanda, who are an on-line only service.
You can contact Ebury Partners on 0845 519 1009 or via the web at http://www.eburypartners.co.uk. Please feel free to mention my name.
You can contact Onada at http://fxglobaltransfer.oanda.com/
Onada also have a useful app for BlackBerry, iPhone, or Android.
You can find them in your app store or at
http://www.oanda.com/mobile/converter/blackberry
http://www.oanda.com/mobile/converter/iphone
http://www.oanda.com/mobile/converter/android
respectively.
These will give you an idea of the charges (up to 4% or more) that you could be charged for a transaction.
I hope helps
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maxper74
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answered 1 year ago
Essentially the is a secret scam by all global banks and they make large amounts of profits by implementing a random spread on their risk free currency conversions. If you are converting a larger amount of currency you can call the forex desk at the bank and get them to either quote a rate or guarantee a max spread over the bloomberg rate. There are smaller outfits, bucket shops, that can do this service for you as well.
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Expert Financial Adviser Answer
James Brooke
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answered 1 year ago
Make sure that whoever you use is authorised and regulated by the Financial Services Authority and that they have suitable professional indemnity insurance in place.
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