How do I make a claim for PPI compensation without using a claims company?
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Simply contact the company that sold you the PPI policy and make a complaint direct to them. There is no need to use a complaints handling company and you will then get to keep all of any compensation that they might pay. If you are not happy with the response from the company that sold you the policy then you can always refer the matter to the Financial Ombudsman Service, which is free to the consumer, but which the company about which you are complaining has to pay for.