If a company is going bust and you purchased the extended warranty where do you stand on getting a refund

Asked by Sarah1975smith

1 Answer

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Answered by Darren Smith, IFA in Basingstoke, HAMPSHIRE
you haven't mentioned suffiicent detail here.

if you want a refund on the warranty because the original retailer that sold the item has gone into liquidation, this might not be necessary as most "instore" warranties are underwritten by a separate insurer and "badged" with the retailer name and logo. in this instance you will still have a policy that will still be serviced.

if you have decided that you no longer want the original product, you would only be legally entitled to a refund if it is faulty as the store's own returns policy will most likely have been withdrawn during the insolvency proceeding (ie no more quibble free returns within XX number of days).

you won't be able to get a refund on the warranty just because the original retailer has failed. the warranty should be covered under the FSCS if the providing company was FSA authorised. | 04.08.12 @ 10:52
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$commenter.renderDisplayableName() — {comment} | 08.17.17 @ 01:54
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Answered by

Darren Smith
Darren Smith, IFA in Basingstoke, HAMPSHIRE